Privacy policy for tolumisqarae users
Your privacy is important to us. This policy explains how tolumisqarae collects, uses, and secures personal information when you visit tolumisqarae.com or use our subscription services.
What information we collect
We collect only what’s necessary to provide and improve our service.
- Contact details you provide when submitting queries or signing up, such as name and email.
- Records of your communications with our team, including messages and response history.
- Information on how you use the website, including cookies and analytic data (see Cookie Policy).
- Subscription and payment details for transaction processing, all handled securely.
How we use your information
Collected data is used only for service delivery, site improvement, and compliance with Australian regulations.
- Providing requested services, support, and relevant updates relating to your subscription.
- Improving website functionality and user experience based on navigation data.
- Ensuring compliance with legal and regulatory obligations in Australia.
- Communicating important changes to subscriptions, services, or legal terms.
Our legal basis for data use
Australian law and your consent form the basis for any data processing.
Data is collected and processed in accordance with the Australian Privacy Act 1988 (Cth) and supporting regulations. Consent is requested for marketing communications; data used for lawful business requirements only.
Information sharing
tolumisqarae does not sell or rent personal data. Limited third-party sharing may occur in the following cases:
- To service providers assisting with technical support or payment processing, all under confidentiality obligations.
- When required by law, such as in response to legitimate requests from authorities.
- To protect tolumisqarae’s rights, users’ safety, or comply with legal proceedings as necessary.
Data security
tolumisqarae maintains physical, procedural, and digital safeguards for all collected data. Strong encryption and access controls are implemented to minimise risks of loss or unauthorised access. Security is reviewed regularly and improvements made as needed to address emerging threats.
Your rights
You have control over your data and choices on how it is used.
- Request access to the personal information tolumisqarae holds about you at any time.
- Request correction of information if you believe data held is incomplete or inaccurate.
- Request deletion of your account and associated personal information; subject to regulatory retention periods.
- Object to data processing for direct marketing or withdraw consent at any stage.
Cookies and tracking
tolumisqarae uses cookies to ensure website functionality, provide analytics, and enhance your browsing experience. Read our Cookie Policy for more information on types, control, and retention.
Read about cookies Read about cookies
Contact details
For privacy queries, data access, or concerns, reach out to our privacy officer through the details below.
Privacy email: content@tolumisqarae.com
Privacy phone: +61787981787
Postal address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Policy changes and updates
Periodically, our privacy policy may change to meet legal or operational needs. Updates will be published on this page; material changes will be clearly highlighted.
Last updated: September 19, 2025